Legal
Privacy Policy
1. Overview
This Privacy Policy explains how Horcrux Software Solutions ("Horcrux", "we", "our", "us") collects, uses, stores, and protects information when you use our website and services, including Shopcrux.
2. Information We Collect
- Contact details you submit, such as name, email address, and phone number.
- Business details you provide during inquiries, quotations, or onboarding.
- Technical data such as device type, browser, pages visited, and general analytics data.
3. How We Use Information
- To respond to inquiries and provide requested services.
- To deliver website, ecommerce, and support solutions.
- To improve product quality, usability, and performance.
- To send service updates, essential notices, and requested marketing communication.
4. Data Sharing
We do not sell personal data. We may share necessary information with trusted service providers (hosting, analytics, payment, communication tools) strictly to operate and deliver services.
5. Data Retention
We keep data only as long as needed for business, legal, security, or support purposes. When no longer required, data is deleted or anonymized.
6. Security
We implement reasonable technical and organizational safeguards. No internet-based system can guarantee absolute security, but we continuously work to protect your data.
7. Your Rights
- Request access to your personal data.
- Request correction or deletion where applicable.
- Withdraw consent for marketing communication at any time.
8. Cookies & Tracking
Our website may use cookies and analytics tools to improve user experience and measure performance. You can manage cookies through your browser settings.
9. Contact
For privacy-related requests, contact us at hello@horcrux.lk.